FAQs

General Camera Questions
General Camera Help What’s the difference between your wireless & Wi-Fi camera? Our original wireless camera does not have Wi-Fi connectivity an...
How To: Format Your 64GB or 128GB SD Card (Windows PC)
This is done by connecting the SD card to your PC. We’ll go through the process in this guide. Double check your unit will support 64GB or 128GB, as the...
How To: Format Your 64GB or 128GB SD Card (Apple Mac)
64GB SD cards will allow you to record for the longest time possible. However using a 64GB card isn’t a case of just putting the card in like with smalle...
How To: Enable Audio On Your HD Bird Box Camera On A Windows PC
On the main screen, you will want to select the Device Config option. Select the camera from the left which you want to configure. Now go to the e...
NCIP9WF NCIP2 Enable Audio HD IP BirdBox Windows PC
ERROR: "The connection failed, please check your phone privileges"
If you see the above error please follow the below steps: 1) Open the settings of your tablet or smartphone. 2) Find your location services. 3) Enable...
NCIP9WF NCIP2 Error Connection Failed Privileges
How Do I Improve the Colour Image From My Bird Box Camera?
Our Green Feathers SD wireless and wired bird box cameras do not feature a mechanical IR filter. This means the camera does not filter out infrared light, t...
CMOSNC7G CMOSNC720M NC701G NCC701G Colour Image