Thank you for purchasing one of our USB Video Capture Devices. To set this up on your Windows PC, please follow this guide. If you have a Mac, please follow this guide instead.
If your USB capture device is black in colour, you have one of the newer models and will need to scroll down to the bottom of the guide where it says 'New model'. If your USB capture device is silver in colour, you have one of the older models, just continue from below where it says 'Old model'.
If you are unsure how to wire up the camera, just watch the below video. But please be aware if you have the newer model the rest of the instructions won't apply.
Still need help? Here are our support packages for expert troubleshooting.
Installing the Drivers for your Capture Device
Connect the USB Device up to your computer and follow the link below, once the downloaded run the installation which is enclosed.
Download and Installing iSpy
Now you need to get the software download to view the cameras on which you can get here.
Download the iSpy software onto your computer, if you don't know whether you need 32 or 64 bit, just download the 32 bit version. Do not download the Agent DVR, it is basically the same program but this guide does not cover use of it.
Once you have downloaded iSpy you will want to extract the file, to do this right-click on it and select extract here.
Once extracted run the iSPySetup and follow through the installation.
Once the installation has finished you will get a shortcut on your desktop which you can double click on to load up the software.
You will get the below message pop up which you want to press allow on.
Press ok on the welcome message to close this box.
Adding your Camera to iSpy
Press the Add button and then select Local Camera.
You will now get the Video Source box show up, you want to make sure the Video Device is set to USB2.0 VIDBOX FW, it may also show up as USB 2861 and that the Video Resolution is set to 640 x 480.
Check that the Video Input is also set to 2. VideoComposite.
Press OK once you have set these settings as we don’t need to change anything else.
You will now get the below window show up on this page all you want to change is the Maximum Framerate to 25 and then the same for when recording.
Click on the finish button and then you will get a window show up which will have a camera feed in once connected up.
Your USB Capture Device is now installed and ready to be used to view live video feed from cameras connected.
Connect the USB Device to your computer and wait for the PC to finish installing the ‘AV TO USB 2.0’ driver.
Once this has finished, you will need to install a free program called iSpy so you can view the camera on your computer.
Just search for iSpy download online, or use the following link: http://www.ispyconnect.com/download.aspx
Download the iSpy application. If you are not sure whether you need to use 32-bit or 64-bit, then just download the 32-bit version. Do not download the Agent DVR, it is basically the same program but this guide does not cover use of it.
Open the .zip file and drag iSpySetup onto your desktop, then double click on it to begin the installation.
You will get the following message, make sure to click Allow Access.
iSpy will now open. Click OK to close the welcome message, then click Add in the top-left corner, then Local Camera.
A window will pop up saying Video Source. The video device should say AV TO USB2.0. Change the video resolution to 720x480 or the highest resolution available, then click OK.
You will now see the Edit Camera window pop up. You will need to click on the box with three dots under Microphone.
Select New, then click next.
Now a Microphone Source window will pop up. The device will say Microphone (AV TO USB2.0). Click OK. If your camera has audio it will now be accepted by the program.
You will be taken back to the Edit Camera window. Just click Finish and your camera is now fully set up.
If you need any further assistance, please head to our help website from where you can read our latest help guides or open a support ticket with our team.