Thank you for purchasing one of our USB Video Capture Devices. To set this up on your Windows PC or Mac, please follow through these steps.

 

Windows PC

Connect the USB Device to your computer and wait for the PC to finish installing the ‘AV TO USB 2.0’ driver.

Once this has finished, you will need to install a free program called iSpy so you can view the camera on your computer.

Just search for iSpy download online, or use the following link: http://www.ispyconnect.com/download.aspx

Download the iSpy application. If you are not sure whether you need to use 32-bit or 64-bit, then just download the 32-bit version.

Open the .zip file and drag iSpySetup onto your desktop, then double click on it to begin the installation.

You will get the following message, make sure to click Allow Access.

iSpy will now open. Click OK to close the welcome message, then click Add in the top-left corner, then Local Camera.

A window will pop up saying Video Source. The video device should say AV TO USB2.0. Change the video resolution to 720x480 or the highest resolution available, then click OK.

 

You will now see the Edit Camera window pop up. You will need to click on the box with three dots under Microphone

Select New, then click next. 

Now a Microphone Source window will pop up. The device will say Microphone (AV TO USB2.0). Click OK. If your camera has audio it will now be accepted by the program. 

You will be taken back to the Edit Camera window. Just click Finish and your camera is now fully set up.


Mac

Using your USB Video Capture Device on a Mac is slightly different setup process, you can download the software for Mac from the Mac App Store or using the link below:

https://apps.apple.com/gb/app/debut-video-capture-software/id913592132?mt=12

Once you download this you will be prompted to install Debut, once this is download install it and then you can open the program using the Debut icon (see right).           

Click on the webcam icon then you live feed of the camera should now display.


Need help?

If you need any further assistance, please head to our help website from where you can read our latest help guides or open a support ticket with our team.
 
http://help.green-feathers.co.uk