Purpose of The Guide


This guide will show you the basics of how to operate the PTZ function on your camera through both your computer and your phone or tablet.


Before You Begin

  • Make sure that your camera is powered on and connected to your network. If you are not sure please follow this guide.
  • If you wish to control your camera from a phone or tablet make sure the camera is added to the HiSee app. If it is not yet connected follow this guide.
  • If you want to control your camera from a computer make sure you have a Windows computer available on the same internet network.
  • Find the IP address of your camera. If you do not already know it then please refer to this guide in order to find it. 


Let’s Get Started


Controlling via a computer


The first thing we need to do is log in to the camera on your computer. Open Internet Explorer, enter the IP address of the camera in to the address bar near the top and when prompted log in. On most cameras the username is "admin" and the password field is left blank. However if you have previously followed our guide for connecting the camera to the HiSee mobile app you should have your own password set at this point. If you are prompted to install any software when you log in please allow it to install.


Please make sure that you are using Internet Explorer and not any other browser. The reason for this is that most CCTV systems require the use of software called Active X to be able to display your live video and that software is only supported by Internet Explorer.


On the live view page you will see a range of PTZ controls on the left hand side. First we have the main PTZ Control section, this section covers manual control of the camera.


The 8 directional buttons at the top allow you to change where the camera is pointing.

The Focus and Zoom options are used together to adjust the zoom of the camera and correct the image if the camera is out of focus after zooming.

The four controls below that all determine how fast the camera moves around. If you want to have a bit more fine control you can change the Pan and Tilt speed to a lower number or if you want to move the camera by large amounts then you can increase the speed by setting it to a higher number.


Next we have the PTZ Function section. This section is to do with automated camera movement.



Auto-pan will simply cause the camera to slowly pan from side to side, the camera will cycle from fully turned to the left to fully turned to the right and back.


If you wish to have the camera move between more specific points we need to look at the Preset settings. What we can do is set two points and then tell the camera to move back and forth between those two points. First we need to define the two points. Set the Preset to 1, move the camera to the first point you want it to stop at and press the Set button. Then move the camera to the other point you want it to move to, change the Preset to 2 and press the Set button again.


Now to start the camera moving between the two points we need to change the Preset to 92 and press the Call button that is highlighted in the above image. The camera will then start moving between the two points we have just created.


If you wish to take over manual control of the cameras again you can either press the Mov button in the PTZ Function section or use any of the manual controls in the PTZ Control section



Controlling via a phone or tablet


First open up the camera on the HiSee mobile app. If you swipe from right to left on the controls at the bottom of the page you will see all of the PTZ controls as shown below.



For manual control over where the camera is pointing you have the 4 way buttons on the left hand side.

Zoom and Focus are controlled using the two buttons on the right.

The Preset and three buttons to the right of it are for setting up the camera to automatically move between two predefined points.


If you want to have the camera move between two points we first need to define those two points. Move the camera to the first place you want it to point at, change the Preset to 1 and press the Set button. Now move the camera to the second place you want it to point at, change the Preset to 2 and press the Set button again. Now change the Preset to 92 and press Call. The camera will now automatically move between the two points that you have set.


If you wish to take over manual control again simply use the manual 4 way control button in the top left to take control of the camera.


Next Steps


We hope you have found this guide useful. If it has not answered your question you can see related articles on the right or raise a ticket.