FAQs

How To: Format Your 64GB or 128GB SD Card (Windows PC)
Purpose of the Guide Help format an SD or TF card so it can work in the correct format for CCTV devices. This can solve problems where the card is not reco...
SPYZ16 SPYZ15 SPYZ32IR spyz
How To: Format Your 64GB or 128GB SD Card (Apple Mac)
Purpose of the Guide Help format an SD or TF card so it can work in the correct format for CCTV devices using a MAC. This can solve problems where the card...
spyz SPYZ16 SPYZ15 SPYZ32IR
I already have a ticket and can’t wait 3 days my number
Apologies as we are really busy at the moment and i could not be more helpful. If this is Urgent Issues, please feel free to Contact our Technical Team on 01...
I am waiting for someone to call me. I need to add a camera that’s already configured to WiFi
Hi, Sorry I am only just a bot, if you are requiring more assistance please call 01173252470.
I just told you
Hi, Sorry I am only just a bot, if you are requiring more assistance please call 01173252470.
share camera picture
Hi, Could you tell me what Product SKU you camera is, have you tried going to https://open24seven.freshdesk.com/support/home and searching product SKU and th...
What is the average flight speed of a swallow?
https://www.saratoga.com/how-should-i-know/2013/07/what-is-the-average-air-speed-velocity-of-a-laden-swallow/
How to I copy recordings to my PC?
Can I ask what device you are using please?
how do I reset my Hikvision IP camera?
If you enter the camera's IP address into internet explorer, enter your username and password. In the top right hand corner click "configuration&qu...
what time do we open
The company opening hours are Monday to Friday 9am to 5pm.