FAQs

General Camera Questions
General Camera Help What’s the difference between your wireless & Wi-Fi camera? Our original wireless camera does not have Wi-Fi connectivity an...
How To: Enable Audio On Your HD Bird Box Camera On A Smartphone/Tablet
Cameras may not always have audio enabled by default inside the XMEye and CMS5 software. This guide shows you how to enable audio in both pieces of software...
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How To: Enable Audio On Your HD Bird Box Camera On A Windows PC
On the main screen, you will want to select the Device Config option. Select the camera from the left which you want to configure. Now go to the e...
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ERROR: "The connection failed, please check your phone privileges"
If you see the above error please follow the below steps: 1) Open the settings of your tablet or smartphone. 2) Find your location services. 3) Enable...
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Which Media Player Do I Use To Watch Back Recordings Using A Windows PC?
If you want to play back video footage from any of our devices on your PC, we recommend you download and install the latest VLC Media Player. VLC media play...
How To: Change The Time On Your Bird Box Camera Using iCSee Pro
On the live view of the camera click "cog" in the top right hand corner. Click --> General about device Click --> Device Type A message wil...
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How Do I Improve the Colour Image From My Bird Box Camera?
Our Green Feathers SD wireless and wired bird box cameras do not feature a mechanical IR filter. This means the camera does not filter out infrared light, t...
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